Everyone watches the flight number. It only flips to "delayed" once the plane is on the ground, which is the same window a free tracker app gives you. Too late to act.
Flight Monitoring Solution (FMS) watches the aircraft. If the same plane ran late on an earlier leg, we flag every onward flight it feeds hours ahead.
The delay didn't start at the gate. It started one leg earlier, and that's the signal you've never had.
A modern cruise is a living ecosystem where minutes matter. A single delayed aircraft, a tight transfer, a manifest updated at the last moment, all happening at once, across hundreds of flights feeding a single sailing. FMS is designed to be the quiet operator in the background. It takes the noise of global flight data and distils it into one clear question. Is this guest going to make the ship?
See every guest’s journey
Track the complete journey from home to ship seamlessly. See every flight, transfer and connection as it unfolds, so your teams always know where guests are and what happens next.
Anticipate cascading disruption
Spot issues before they hit the port and propagate. By tracking aircraft movements and connection risks, FMS helps your teams act hours earlier to protect the guest journey.
Decide from one picture
Bring flight, booking and risk information together in one shared operational picture. Give port teams, office staff and ship personnel the same live view and a common understanding of what needs attention.
Bring your own
Integrate FMS directly to your existing PMS, CRM and operational systems. Share flight events automatically through APIs and webhooks, ensuring the right information reaches the right teams at the right time.
Powered by SITA, the same flight data trusted by 60+ airlines and 1,000+ airports worldwide, SmartSea brings aviation-grade technology to the high seas.
By leveraging proven solutions from the aviation sector, we help cruise operators deliver smoother passenger journeys, enhanced operational efficiency, and a more connected guest experience from terminal to vessel.
We're opening FMS to a first group of cruise lines, not as passive testers, but as pioneers who run it with their own bookings and help shape the final solution. No cost, no commitment.
✓ A live head start
✓ A direct hand on the roadmap
✓ A low-effort start (CSV or API)
